Terms of Service

9th of September, 2024

Introduction

This document outlines the Terms and Conditions ("T&C") governing the use of the website www.Easy-Spelling.com ("Website") and all related services provided by Easy-Spelling, a division of Heartspace Publications ("Company"). By accessing or using the Website, you agree to comply with these T&C. We strongly recommend reviewing these T&C carefully before registering for our courses or using any services offered on the Website. These T&C apply to all users of the Website and any interaction with the Company through the Website. By selecting the appropriate checkbox during registration or by using the Website, you acknowledge and agree to be bound by these T&C. Easy-Spelling reserves the right to update or modify these T&C at any time, and such changes will take effect upon posting. It is your responsibility to review the latest version of these T&C regularly. Continued use of the Website following any changes signifies your acceptance of the revised T&C.

General

The provisions of these T&C are binding and define the terms under which users and the Company engage. Users are not permitted to alter or disregard these T&C in any way. Easy-Spelling grants users access to their purchased lessons on the Website for the duration of the course. Registration and use of the Website do not convey any ownership rights over the course content, materials, or branding to the user. By using the Website, users acknowledge that they have no grounds to make claims against Easy-Spelling for any perceived deficiencies in the services or Website.

Defenitions

Definitions For the purpose of these T&C, the following terms are defined as: Product: Refers to our Website, services, and spelling course provided through Easy-Spelling. Personal Details: Information collected from students during registration and prior to the commencement of the course. Website: Refers to www.Easy-Spelling.com, where the lessons and course materials are hosted. Fee/Payment: The amount payable by the student to access and benefit from the course. Copyright and Trademark: All trademarks, including the branding and associated colours, are the exclusive property of Easy-Spelling. The course content, logo, and materials are protected under copyright law and remain the intellectual property of Easy-Spelling. Operating Country: The country where Easy-Spelling is based and operates. Currently, this is Australia.

Payment

License and Payment Access to the course will only be granted once the full course fee has been paid. Payment details can be found on our Registration Page. Cancellation and Refund Policy Once login details have been created, cancellations are not permitted. If you change your mind before creating login details, and within five (5) working days of purchase, you may request a refund by emailing pat@heartspacepublications.com. Refunds will be issued, minus a 15% administration fee. After logging into the Website, no refunds will be provided, even if you choose to discontinue the course. However, we kindly request that you inform us at pat@heartspacepublications.com if you decide to terminate your course, as your feedback helps us address student "fall off" rates. Termination of Access If you breach any of these T&C, Easy-Spelling reserves the right to revoke your access to the course without notice.

Website Preference

Website Functionality and Downtime Easy-Spelling has implemented all necessary precautions to ensure the Website operates smoothly and without interruption. However, we accept no liability for any loss or inconvenience resulting from site malfunctions or downtime. In the event of a disruption, restoring the Website will be treated as a top priority. Please note that system upgrades may occasionally be required, which could temporarily affect normal functionality. We appreciate your understanding during these periods.

Trademarks/Copyright

Limitation of Liability Easy-Spelling shall not be liable for any direct, indirect, incidental, consequential, or exemplary damages incurred by any user or organisation, regardless of how such damages are defined by the user(s). In essence, Easy-Spelling assumes no responsibility for any damages arising from malfunctions, downtime, latent bugs, or any other issues related to the Website or our service delivery. We are further indemnified against any loss or damage resulting from hacking, data theft, or unauthorised access to our databases. Additionally, we will not be liable for any perceived losses experienced by you, regardless of the cause. By using this Website or our services, you agree to do so at your own risk. You also agree to indemnify Easy-Spelling (including the Company and the Website) against any damages, whether mentioned explicitly above or not.

Agreement

Acceptance of Terms and Jurisdiction By using this Website, you agree to all the Terms and Conditions outlined herein. You further agree that these T&C are governed by the laws of the State of Victoria, Australia. Any legal disputes or proceedings arising from your use of the Website or services will be subject to the jurisdiction of the courts located in Victoria, Australia.

Privacy and Data Protection

Easy-Spelling respects your privacy and is committed to protecting your personal information. Any data collected during registration or use of the Website will be stored securely and used only for the purposes of delivering our services. For more details, please refer to our Privacy Policy.

Intellectual Property

All content on the Website, including course materials, text, images, videos, and any other materials, are the intellectual property of Easy-Spelling. Users are granted a non-exclusive, limited license to access and use the materials for personal, non-commercial purposes only. Copying, distributing, or reproducing any part of the Website or its content without explicit written permission is strictly prohibited.

User Conduct

By using the Website, users agree to conduct themselves in a lawful and respectful manner. Users must not engage in activities that may damage, disrupt, or interfere with the proper functioning of the Website or its services. This includes, but is not limited to, attempting to gain unauthorised access to the Website, transmitting harmful code, or engaging in any fraudulent activity.

Third-Party Links

The Website may contain links to third-party websites or services. Easy-Spelling is not responsible for the content, privacy practices, or policies of these third-party sites. Accessing such links is done at the user's own risk, and Easy-Spelling disclaims any liability for any issues arising from such access.

Dispute Resolution

In the event of a dispute arising out of or relating to these T&C, both parties agree to attempt to resolve the matter amicably through negotiation. If a resolution cannot be reached, the dispute may be submitted to mediation or arbitration prior to any legal proceedings.

Disclaimer of Warranties

Easy-Spelling makes no warranties, express or implied, regarding the Website, its content, or services. The Website and its materials are provided on an "as is" basis. We do not guarantee that access to the Website will be uninterrupted or error-free, and we disclaim liability for any issues beyond our control.

Money Back Guarantee

Money-Back Guarantee If the course does not meet your expectations, we offer a refund under the following conditions: You must notify us at pat@heartspacepublications.com, explaining why you feel the course has not met your standards. The Easy-Spelling support team will work with you to help resolve any issues and clarify where you may be encountering difficulties. If, after diligently following the support provided, you still request a refund, we will honour your request. Any banking fees incurred in processing the refund will be deducted from the refunded amount. A 15% administration fee may also be deducted from the refunded amount. Refund requests will not be honoured if more than three months have passed since the date of registration.

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